Privacy Policy

Room 9 Holdings, Inc.

dba La Porte Insurance Agency and Hague Insurance Agency

Effective Date: 11/11/2025

Address: 504 Pine Lake Ave, La Porte, IN 46350

Phone: (219) 324-2600

Email: agency@lpiagency.com

1. Our Commitment to Privacy

At Room 9 Holdings, Inc., doing business as La Porte Insurance Agency and Hague Insurance Agency (“we,” “us,” or “our”), your privacy is important to us. We are committed to protecting the confidentiality of personal information you share with us, both through our website and during the insurance process.

This Privacy Policy describes how we collect, use, and protect your personal information in accordance with federal and state laws, as well as the data protection standards required by our partner carriers.

2. Information We Collect

We collect personal information necessary to provide insurance quotes, service policies, and maintain our customer relationships. This may include:

Identifiers: Name, address, phone number, email address, and date of birth.
Policy Information: Insurance applications, claim history, driver’s license numbers, and vehicle or property details.
Financial Information: Premium payments, payment method, and billing address.
Communications: Emails, phone calls, text messages, and website form submissions.
Technical Data: Cookies or browsing activity collected via our website.

We may also obtain information from:

Insurance carriers and underwriters.
Credit and consumer reporting agencies.
State motor vehicle and public records databases.
Prior insurance providers.
Third-party service providers assisting in underwriting or claims processing.

3. How We Use Your Information

Your information may be used to:

Provide insurance quotes, underwriting, and renewals.
Process billing and payments.
Manage and service your policies and claims.
Communicate important updates, reminders, and promotional offers (opt-out available).
Comply with applicable legal or regulatory requirements.

4. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share information only as permitted by law, including with:

Insurance carrier partners and administrators
Service providers who assist in administrative, IT, or marketing functions (bound by confidentiality).
Legal or regulatory authorities when required by law or court order.

SMS Communication

If you provide your mobile number, you consent to receive text messages regarding policy information, reminders, or updates.

Message frequency may vary.
Message and data rates may apply.
To opt out, text STOP.
For help, text HELP or contact agency@lpiagency.com.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and measure site performance. Cookies are temporary and do not store personally identifiable information. You may disable cookies in your browser settings, but doing so may limit website functionality.

6. Data Security

We maintain physical, electronic, and procedural safeguards to protect your personal information. Access is limited to employees and service providers who require it to perform business functions. Our systems use encryption and secure servers to reduce risk of unauthorized access or misuse.

7. Your Rights

You may:

Request access to or correction of your personal data.
Ask for deletion of non-essential information where legally permissible.
Limit or opt out of marketing communications.

To exercise these rights, contact us at agency@lpiagency.com or call (219) 324-2600.

8. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Updates will be reflected on our website with a new effective date.